- This Privacy
to all personal information collected by Xtremestorebali.com, including via Xtreme
Store Bali Store and any related www.xtremestorebali.com website, social media
page, internal website or intranet (each a Website); any Xtremestorebali.com
mobile or tablet application (each an Application); and from an individual
via any other means, including physically or electronically (together,
the Collection Channels).
- In this policy
we explain how and why we collect your personal information, how we use it and
disclose it, and what controls you have over our use of it. We appreciate that
you may have certain concerns about how your personal information is collected,
used and shared. We can assure you that we will always handle your personal
information securely and carefully. Among other things, we comply with all
applicable Indonesian privacy laws including the Indonesian Privacy Principles.
- In addition to
additional privacy and consent provisions that apply to certain Collection
Channels. Because those specific and additional provisions also relate to your
privacy protection, we recommend that you review them wherever they appear. In
and those other specific and additional provisions, the specific and additional
provisions will prevail.
You have the option of
dealing with Xtremestorebali.com anonymously. However, this only applies where
it is practicable for Xtremestorebali.com to deal with you acting anonymously
or under a pseudonym, such as a general enquiry.
an opinion about an identified individual, or an individual who is reasonably
identifiable, whether the information or opinion is true or not and whether the
information or opinion is recorded in a material form or not. Your first and
last name, date of birth, gender, home address, contact telephone number,
mobile telephone number, email address and employment details are examples of
information which may constitute personal information. Personal information may
also include information we may collect about your individual preferences.
provided to us by customers, contractors and other third parties might be
considered to be personal information. We will only collect such personal
information if it is necessary for one of our functions or activities. The
kinds of personal information that Xtremestorebali.com collects are set out
that you provide to us
We collect personal
information that you provide directly to us, such as when you make a purchase,
register for an account or enter a competition or promotion. This may include:
1. your name;
2. your contact
details including your email address, delivery address, phone number and social
3. more detailed
regarding your experiences with our products and services;
and company information such as the name of your employer; and
information including credit card and payment details.
that is collected via the website is used by Xtremestorebali.com to bill you
for products and services. Any financial information that is collected is for
the purpose of transaction approval and funds transfer. The financial
information we collect from you is kept securely and held on secure servers in
that we collect from your use of our Websites and Application
When you use a Website
or Application, we may also collect personal information about you in the
following general categories:
information: if you permit a Website or Application to access location services
through the permission system in your mobile device, we may collect the precise
location of your device.
information: we collect your transaction details when you place an order,
including the products you have ordered, the date and time of your order and
the amount charged.
3. Usage and
preferences: We collect information about how you interact with our Websites or
Applications, including the pages you visit, your preferences and settings that
that uniquely identify you.
information: We may collect information about your device such as the hardware
model, operating system, preferred language, unique device identifier and
information: We may also collect and log information such as your IP address,
access dates and times, browser type and pages visited when you interact with a
Website or Application.
that we collect from third parties
In addition to the
information listed above, in some cases we may collect personal information
about you from legitimate third party sources including social media sites and
list broker and other data providers that share data in circumstances where it
is lawful and/or they have your permission to do so. This may include:
1. When you
choose to create an account or register for a product or service via a Website
or Application using a social media platform such as Facebook;
2. When a third
party has your consent to disclose your personal information to us, such as when
you enter a competition or promotion administered by a third party on our
3. When it is
otherwise lawful for a third party to disclose your personal information to us,
such as when we access purchasing information through our business partners or
are provided data by a list broker; and
4. If you apply
for credit, we may collect information about your credit history.
will only collect sensitive information with your consent. Where you provide us
with sensitive information (such as information about your health) via any
means, we will only use this information to serve your particular needs.
We will take all
reasonable steps to store your personal information securely. After all, it is
in our interests to make sure you feel confident shopping with us.
Only authorised team
members in our Customer Service Centre and in Marketing, Stores, Finance and IT
have access to our customers' personal information. Their access is subject to
strict controls and procedures.
Our e-commerce sites
use a security measure called Secure Sockets Layer (SSL) technology. SSL locks
all your critical information in an encrypted envelope, making it extremely
difficult for this information to be intercepted. Our SSL technology is the
industry standard in Internet security.
No data transmission
over the Internet can be guaranteed to be 100 percent secure. As a result,
while we strive to protect users' personal information, Xtremestorebali.com
cannot ensure or warrant the security of any information transmitted to it or
from its online products or services, and users do so at their own risk. Once Xtremestorebali.com
receives your transmission, it makes every reasonable effort to ensure its
security on our systems.
is de-identified or destroyed securely when no longer required by us.
retains the information you provide to us including your contact and credit
card details to enable us to verify transactions and customer details and to
retain adequate records for legal and accounting purposes. This information is
held on secure servers in controlled facilities.
If you have a question
disclosure or safe disposal or destruction of your personal information, your
feedback should be directed in the first instance to Xtremestorebali.com
Support Team at the contact details set out in this policy.
We will promptly
investigate your complaint and attempt to resolve the matter. If you are not
satisfied with the outcome of this procedure or we have not responded to you
with a determination within a reasonable period of time then you may contact
the Office of the Indonesian Information Commissioner.
of what information is collected, how it is used and the way in which
information may be disclosed.
You accept that your